PRODUCTS & FEATURES |
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WARRANTY INFORMATION
Standard Warranty: Parts and Service
Solectria Renewables offers a standard 5 year warranty and optional 10, 15 and 20 year extensions for all commercial (PVI 10-95kW) and utility-scale (SGI 225-500kW) inverters. For our residential inverters, a standard 5 year warranty is offered for the PVI 1800 & PVI 2500 (with optional 10 or 15 year extensions) and a standard 10 year warranty for the PVI 3000-6500 residential inverter series. All string combiners come with a standard 5 year warranty.
Warranty plans are offered for our web-based monitoring system, SolrenView Inverter Direct or Revenue Grade, and options (SolZone sub array monitoring and/or the weather station), but are dependent upon the service plan chosen.
Preventative Maintenance (PM) Plan
Solectria Renewables offers Preventative Maintenance (PM) Plans as an extension to a standard or extended warranty for a period up to 20 years for all of our commercial and utility-scale inverters. The annual PM Plan is performed by a Solectria Technician, or qualified service provider, and ensures the owner optimal performance on an annual basis, lowering the overall cost of ownership. The PM Plan includes:
Annual site visit to check inverters
Check performance and function including:
AC/DC voltage readings
ventilation
thermal scan
amperes & power
kWh processed
terminal lugs & connections
torque
signal terminals
clear any dust/debris
condition of surge arrestors
rust
Replace any component (under warranty) as needed
Recommend factory upgrades changes as fit
Provide copy of service report
Uptime Guarantee
Solectria Renewables offers Uptime Guarantees for customers with a PV system 225kW or greater. In a system with an Uptime Guarantee in place, Solectria Renewables reimburses the system owner or PPA provider in the event of an inverter fault causing the PV system to be down for a period greater than the guaranteed uptime. Solectria Renewables' Uptime Guarantee is based on real data and reflects our confidence in Solectria Renewables products and their operation. This guarantee is based on the inverter not providing power due to inverter failure. The system owner will be reimbursed at a fixed rate either per kWh lost (based on solar irradiance) or a flat rate per kW AC (based on timedown) that would have been delivered if the inverter were fully functional. The Uptime Guarantee is an option to any customer that purchases a commercial or utility-scale inverter. SolrenView with Inverter Direct and the Weather Station as well as the Preventative Maintenance Plan must be purchased in conjunction with an Uptime Guarantee.
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